BUILDING BRILLIANT SERVICE


Whatever your role in services, we can help you hone your skills and boldly be brilliant.

PRODUCT EXECUTIVES
Are you an executive in a product company where exploring or building service capabilities is a business priority?
CLICK HERE to learn the successful strategies and proven practices of what it takes to build a brilliant (and profitable) service business.

SERVICE LEADERS
Are you a service leader within a product company trying to balance how to profitably grow services and best support the company mission?
CLICK HERE to learn the brilliant practices and lessons learned that are required to build, lead, manage, and coach a brilliant service organization.

SERVICE PROFESSIONALS
Are you a service professional that wants to excel and take charge of your career?
CLICK HERE to learn how to think and act like a brilliant service pro.

WE HELP PRODUCT COMPANIES BUILD BRILLIANT SERVICE BUSINESSES.
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JUST RELEASED!

The Brilliant Service Professional uncovers the competencies, tools, and behaviors that enable service pros in any industry to shine as the new corporate rock star—orchestrating superb customer experiences, proactively preventing problems before they occur, and leveraging their relationships to rock out customers and lock out the competition.
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CONSULTING
Engage our consulting services to discover new revenue streams, optimize productivity, and leverage existing assets and resources.
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SPEAKING
From executive retreats to team-building seminars to global conferences, powerful presentations that inspire and motivate.
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TRAINING
Our systematic, practical approach focuses on the critical knowledge, skills, and tools required for immediate performance improvement.
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NEWS

WORKSHOP
Services execs within product companies on a quest for success will want to attend "Getting Your Services Strategy Right: Which Paths Lead to Greatness?" This two-day session, taking place February 18 & 19 in San Diego, focuses on the key differentiator that separates top-performing services businesses within product companies from everybody else--their ability to better align their strategy with the mission and focus of the parent organization. How aligned is your services business? Isn't it time you found out?
GET DETAILS HERE >

MUST-READS

This month's article is all about reciprocity: When one person receives something from another, without asking, that has personal value, it triggers the need to respond in-kind. The recipient will actively look for a way to return the kindness. This principal transcends into the business world and is a powerful builder of relationships and a great way to influence with integrity.
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Read the latest ALEXANDER PERFORMANCE BRIEF - Leading Rock-Star SAMs: Critical Issues and Vital Differences
DOWNLOAD NOW >


Alexander Consulting | 239.671.0740 | info@alexanderstrategists.com

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