WE HELP PRODUCT COMPANIES BUILD BRILLIANT SERVICE BUSINESSES
THAT DRIVE CUSTOMER SUCCESS

VISIT OUR NEW CUSTOMER SUCCESS WEBSITE @
brilliantcustomersuccess.com

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  • Do you want to transition your services business from free to fee?
  • Do you want to learn how services can create brilliant customer experiences and help you sell more products?
  • Is your customer success management system world class?
CLICK HERE to learn how to build a profitable service business.
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  • Are you a service leader within a product company trying to profitably grow services while efficiently supporting your products?
  • Do you want to create brilliant customer experiences that lead to customer success?
CLICK HERE to learn what is required to build, lead, and manage a services organization that delivers brilliant customer experiences.
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  • Are you a sales account executive tasked with helping land big deals or a services account manager tasked with supporting and growing loyal key accounts?
  • Is creating brilliant customer experiences that drive customer success a priority?
CLICK HERE to go to SAM CENTRAL, the definitive strategic account management resource for customer experience and customer success.
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  • Are you a service professional (e.g., professional services consultant, support engineer, or field service engineer) that wants to deliver great customer experiences and take charge of your career?
CLICK HERE to learn how to think and act like a brilliant service pro.
CONSULTING
Engage our consulting services to discover new revenue streams, optimize productivity, and leverage existing assets and resources.
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SPEAKING
From executive retreats to team-building seminars to global conferences, powerful presentations that inspire and motivate.
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TRAINING
Our systematic, practical approach focuses on the critical knowledge, skills, and tools required for immediate performance improvement.
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READ THESE GREAT RESOURCES

UPCOMING EVENTS

WORKSHOP
“Becoming a Top-Performing Strategic Account Manager" | December 6-7 | Orlando, FL
GET MORE INFO >
“Alexander Consulting’s insights into the challenges that organizations face as they move from a product-centric to a services-centric organization is thought-provoking and extremely helpful. My company found their assessment tools very helpful and we will use them as we develop our services strategy.”

— Donald G. Klenner
Vice President, Services Delivery
Fujitsu Technology Solutions, Inc.

“As a result of the services training conducted by Alexander Consulting, CDI was able to close several professional services consulting engagements worth over $10 million dollars in two months!”

— LeRoy Ruggerio
Vice President, Technology and Professional Services
Computer Design and Integration

"I find Alexander Consulting to be innovative in their approach and very results-oriented. They deliver the value they promise and work with you to find real solutions, not just identify old problems."

— Tom Schlick
Vice President, World Service Group
DataCard Corporation

“Great class! I will use all of the tools and skills I learned!”

— Gregory Woolf
Senior Consultant
Shell Oil

"Having people from all of our EMEA offices in the services sales training was a great way of helping salespeople network and learn with the interactive exercises. The presenters were very knowledgeable and they had a very common sense approach that was easy to follow."

— D. Crone
Regional Account's Director
EDS/Global Field Services

"Alexander was tasked with organizing a services sales training for participants from 19 countries with a diverging knowledgebase. The results were fantastic. Alexander was the ideal partner for this specific S&T service sales training. We will definitely engage with them in the future."

— Karl Promberger
Business Unit Manager, Managed Services
S&T Group


Alexander Consulting | 239.671.0740 | info@alexanderstrategists.com

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