UPCOMING EVENTS

Support Account Management Workshop
with Dr. Jim Alexander
January 20-21, 2009
Orlando, FL
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Support Account Management Workshop
with Dr. Jim Alexander
February 11-12, 2009
London, England
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Selling Skills for Technical Talent Workshop
with Dr. Jim Alexander
March 11-12, 2009
Orlando, FL
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WEBINARS
Professional Services
Success Strategies
:

Everything You Need to Survive
AND Thrive

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Selling Skills for Technical Talent
with Dr. Jim Alexander
January 16, 2009
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Secrets of the Super Sellers
with Dr. Jim Alexander
February 13, 2009
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What Trusted Advisors Do that Others Don't
with Dr. Jim Alexander
March 20, 2009
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Getting, Growing and Keeping Top Talent
with Dr. Jim Alexander
April 17, 2009
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Lessons on Loyalty: Turning Customers into Champions
with Dr. Jim Alexander
May 15, 2009
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Building Professional Services: Take Your PSO to the Next Level
with Dr. Jim Alexander
June 19, 2009
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Five Fatal Flaws of Marketing Services
with Dr. Jim Alexander
July 17, 2009
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Professional Services Consulting

If you’d like to grow top line revenues, experience better margins and higher profits, you owe it to yourself and your company to give us a call. Seriously. A good professional services strategy can help you discover new revenue streams, optimize productivity, and leverage existing assets and resources.

No other organization offers the insights and expertise of Alexander Consultants. That’s not a boast, it’s a promise, backed by a guarantee.

Here are some areas where we can be of service:

Strategy Formulation

Strategy Formulation helps organization leaders create/adjust the existing professional services strategy to better align with the overall business mission, the realities of the marketplace, and the internal capabilities of the corporation.

Marketing Direction

Marketing Direction provides the intelligence (competitors, industries, customers, prospects) required to create distinctive strategies, build services offering portfolios, determine appropriate pricing approaches, and target areas for competitive advantage.

Sales Effectiveness

Sales Effectiveness looks at all the factors necessary to “sell more, better and faster”--the selling process, the management support systems, and the knowledge, skills, and mindsets of the sellers of services resulting in compressed sales cycle times, lower cost of sales, and higher win ratios.

Delivery Performance

Delivery Performance determines ways to optimize engagements while enhancing customer satisfaction and loyalty by turning services providers into trusted advisors.

Operations Excellence

Operations Excellence compares your PSO with others in the areas billability, services quality, and knowledge management in order to optimize performance.

Talent Productivity

Talent Productivity looks at the whole talent management lifecycle to get, grow, and keep more top performers.

Give us a call or send an email. You won’t be disappointed.