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The 10 Commandants of Selling Professional Services
Webinar Series

The Five Fatal Flaws of Professional Service Marketing (and how to avoid them)

Are you satisfied with your marketing efforts?

Do you know all the market segments you can tap into to grow your sales revenue?

Do you differentiate marketing messages to different target audiences?

Over 50% of professional services executives feel that their approach to marketing is not effective! There are good reasons for this. Learn where the stumbling blocks are and how to turn them into stepping stones.

Topics

  • Fatal Flaw #1—Philosophy: Marketing is marketing (no it isn’t!)
  • Fatal Flaw #2—Structure: The wrong folks in charge or no one in charge
  • Fatal Flaw #3—Pricing: By the pound, not by value
  • Fatal Flaw #4—Offering Development: Created in the conference room, not the field
  • Fatal Flaw #5—Portfolio Management: Mostly a bag of commodities, little differentiation

Who Should Attend:
Marketing and sales executives, services executives and managers—anyone who needs to understand how to market professional services more effectively and more efficiently.

What You Will Learn:
Participants will learn the five most common errors (fatal flaws) that the marketers of professional services make and the major negative consequences that result. Next you will discover the steps to avoiding them. Specifically audience members will find out:
  • What makes services marketing (and especially professional services marketing) so different from product marketing.
  • The appropriate structure for services marketing to thrive.
  • The concepts of value pricing.
  • How to use strong market research to develop high-value offerings—those the customer will pay for and you make money on.
  • The keys to balancing a healthy portfolio of offerings.

About Your Presenter:
Dr. James Alexander, a partner with Alexander Consulting, is a services thought leader and the premier researcher, writer, and speaker on the topic of professional services strategy. He has authored or co-authored dozens of articles, white papers, research reports, and books.

Jim has taught at major universities in the U.S., Europe and Mexico, and was selected as the "Services Pundit" for IBM Global Services 2003 Headlights Program. In addition, he was the U.S. Department of Commerce's e-business subject-matter expert of their Latin American e-business Fellowship Program from 2001 through 2004.

Jim is a renowned expert on identifying critical service trends and issue, defining benchmarks and best practices and clearly articulating this information to the business world. He is a trusted advisor and executive coach to many senior executives of leading services organizations, helping them navigate the journey from business-as-usual to business-as-exceptional--high-performance, professional services businesses.

Questions?
Please contact: Jim Alexander
alex@alexanderstrategists.com
239-283-7400

Download PDF
At-a-Glance
Date:
Sept 18, 2007
Time:
12 noon EST
9 AM PST
Duration:
60 Minutes
Cost:
$99.00 per person
$249 per Company Location
What Others are Saying About Alexander Consulting:
"Very instructional, interactive and fun! Enjoyed learning from such an experienced professional."

- Patti Autry, Director,
SITI Consulting Shell Oil

"Excellent! Kept me engaged and showed me different perspectives. Highly recommended!"

- Kash Maniar, Managing Principal Lucent Technologies Professional Services

"The program is a MUST for all service marketing and sales professionals."

- John Sellman, Global Services Marketing, Emerson Process Management Power & Water Solutions

"Better than good! I will recommend it to my company and peers."

- Bill Allen, Director,
U.S. Fujitsu

100% Satisfaction Guarantee >

 
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