Critical Leadership Skills: Essentials for Leading a Successful PSO at All Levels with Dr. Jim Alexander December 16, 2008
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Selling Skills for Technical Talent with Dr. Jim Alexander January 16, 2009
Secrets of the Super Sellers with Dr. Jim Alexander February 13, 2009
What Trusted Advisors Do that Others Don't with Dr. Jim Alexander March 20, 2009
Getting, Growing and Keeping Top Talent with Dr. Jim Alexander April 17, 2009
Lessons on Loyalty: Turning Customers into Champions with Dr. Jim Alexander May 15, 2009
Building Professional Services: Take Your PSO to the Next Level with Dr. Jim Alexander June 19, 2009
Five Fatal Flaws of Marketing Services with Dr. Jim Alexander July 17, 2009
Transitioning Technical Experts into Trusted Advisors
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S-Business: Reinventing the Services Organization
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The State of S-Business
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Buy the Study: $195.00 > Electronic Version (PDF)
