UPCOMING EVENTS
Support Account Management Workshop with Dr. Jim Alexander January 20-21, 2009 Orlando, FL Learn More
Support Account Management Workshop with Dr. Jim Alexander February 11-12, 2009 London, England Learn More
Selling Skills for Technical Talent Workshop with Dr. Jim Alexander March 11-12, 2009 Orlando, FL Learn More
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Secrets of the Super Sellers with Dr. Jim Alexander February 13, 2009 Learn More
What Trusted Advisors Do that Others Don't with Dr. Jim Alexander March 20, 2009 Learn More
Getting, Growing and Keeping Top Talent with Dr. Jim Alexander April 17, 2009 Learn More
Lessons on Loyalty: Turning Customers into Champions with Dr. Jim Alexander May 15, 2009 Learn More
Building Professional Services: Take Your PSO to the Next Level with Dr. Jim Alexander June 19, 2009 Learn More
Five Fatal Flaws of Marketing Services with Dr. Jim Alexander July 17, 2009 Learn More
Articles and White Papers
FEATURED ARTICLE Evolving Role of Service Account Manager
